What is Travel Protection? And Do You need a Travel Protection Plan?

Beach with signs pointing in many directions

When exploring travel insurance options, travelers may find that while travel insurance is the most commonly used term, plans are also frequently referred to as travel protection or trip insurance. You may find yourself asking, “What is travel protection?” “What is trip insurance?” or “What’s the difference?”

What is a travel protection plan?

Whether they’re referred to as travel insurance, travel protection or trip insurance, travel protection plans provide assistance services in addition to insurance coverages. Generali Global Assistance travel protection plans include valuable insurance coverages if travelers lose their prepaid trip costs or incur certain unplanned expenses due to a covered reason. Travelers insured by our plans also receive worldwide services provided by our designated travel protection service provider, also Generali Global Assistance.

Also read our Guide to Understand, Purchase and Use Trip Insurance

Travel protection with assistance services

The global travel assistance services offered with Generali travel insurance plans can include:

Emergency Assistance Services
On-the-spot and immediate assistance for unexpected problems while traveling. The hotline operates 24/7/365 for help anytime while traveling.

On Demand Medical Care
Includes a no-out-of-pocket medical service that can arrange an appointment and pay up front for acute treatments up to $1,000 if travelers become sick or injured while traveling. Also includes Teladoc services that instantly connect travelers with a network of physicians for information, advice and treatment, including prescriptions when appropriate (available in some states and locations).

Identity Theft Resolution
Provides assistance when a traveler’s identity has been compromised during their trip and is automatically included for a full 180 days starting on the traveler’s scheduled departure date. Note: the service is not available for thefts involving non-U.S. bank accounts.

Concierge Services
Includes pre-trip assistance, help making airline, hotel, rental car and restaurant reservations, event ticketing services, help scheduling golf tee times and more.

See details about all services that are available with our plans

Trip protection to the rescue

Insurance coverages and global travel assistance services can both be of use if a traveler’s trip is cancelled, interrupted or delayed due to a covered reason.

Consider this scenario:
A traveler’s flight has arrived at her port city where she’ll be setting sail for her 14-day South American cruise the next morning. She retrieves her checked bag from the baggage carousel but when she returns to her carry-on luggage sees her backpack containing her passport has gone missing. She retraces her steps and searches the airport before the traveler presumes her backpack has been stolen, files a police report and cancels her cruise.

After contacting Generali Global Assistance, the traveler is relieved to not only learn that a documented theft of her passport is a covered reason and her trip interruption coverage will likely provide reimbursement for her prepaid non-refundable cruise but also that Generali’s designated service provider can open an identity theft case to resolve potential issues related to her stolen identification and even help arrange her flight back home.

Through her travel delay and baggage coverages, the traveler can also be reimbursed for lodging, meals and local transportation while her trip is delayed in addition to her stolen backpack and personal items. With some of her stress alleviated and spirits lifted, the traveler starts to think more about when she can reschedule her cruise and less about the cruise she can’t take.

When weighing their travel insurance options and exploring the questions, “What is travel protection?” and “What is trip insurance?” travelers will note travel insurance, travel protection and trip insurance plans can help when they’re faced with a variety of stressful circumstances, time-consuming inconveniences and financial losses. Including both valuable coverages and useful services, well-rounded travel protection products can help you travel with more peace of mind on domestic or international getaways.

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