Why Choose Generali?

Travel Smarter ™

We are a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, our customers will receive the same quality travel insurance plans and outstanding customer service they have come to expect from us over the past 25 years. Our Standard, Preferred and Premium plans are built on the diverse needs of today’s travelers, designed to help you travel smarter.

With Generali You Get:

  • Travel insurance plans designed to protect your vacation investment from certain unforeseen events that could cause you to cancel or interrupt your trip and lose your pre-paid, non-refundable trip costs.

  • 24-hour emergency hotline from anywhere in the world to help customers access a global network of physicians and care providers. Customers also receive ID Theft Resolution Services and Concierge Services for a variety of traveling needs, including pet relocation assistance.

  • Help from our emergency assistance, customer service and claims representatives that are part of our award-winning teams in San Diego and Bethesda and are ready to serve you when and where you need them.
  • Unsure if a travel insurance plan is right for you, but want to take advantage of time-sensitive benefits? Put your plan in place today and take advantage of our free look period.

Travel Assistance By the Numbers

Generali travel insurance plans include access to an international network of employees and partners available to provide the best possible travel and emergency assistance services worldwide, so you can travel with more peace of mind.

About Generali Global Assistance

As part of the Assicurazioni Generali Group—one of the largest insurance companies in the world—we pride ourselves on delivering a simpler, smarter approach to insuring and servicing millions of customers each year. We are also part of The Europ Assistance (EA) Group, who pioneered the travel assistance industry in 1963 and continues to be the leader in providing real-time assistance anywhere in the world, delivering on our motto #YouLiveWeCare. 

Insurance coverages are underwritten by Generali U.S. Branch.

Also, check out our sister companies in the Generali Group that offer a range of services from identity theft protection to caregiver connection.

Travel Insurance Awards




  • Silver Stevie at the Stevie Awards for Sales & Customer Service in the “Marketing Solution – New” category
  • Silver Stevie at the Stevie Awards for Sales & Customer Service in the “Back-Office Customer Service Professional of the Year – Financial Services Industries” category
  • Gold Award for Travel Insurance Company by consumer product review site Top Ten Reviews
  • Named a Top Travel Insurance Company by the Elliot Readers’ Choice Awards
  • Gold Stevie at the American Business Awards® for the launch of a “New Brand with a New Online Customer Experience” in the Insurance category


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