Contact Generali Global Assistance


Travel insurance policyholders can contact Generali Global Assistance by phone or email

If you're on your trip and need Emergency Assistance, wish to utilize your plan's concierge services, have questions about our plans and available coverages or need to start a claim or inquire about your claim status, contact us. We're happy to help. 

 

24/7/365 Emergency Assistance

In the United States, toll-free: 877-243-4135
Collect worldwide: 240-330-1529

Travel Insurance Phone Number

800-874-2442

Monday - Friday: 5 a.m. - 7 p.m. PT
Saturday - Sunday: 6 a.m. - 3 p.m. PT

Concierge Services

In the United States, toll-free: 877-243-4135
Collect worldwide: 240-330-1529

Customer Service

Phone: 800-874-2442

Monday - Friday: 5 a.m. - 7 p.m. PT
Saturday - Sunday: 6 a.m. - 3 p.m. PT

Email: customerservice@generalitravelinsurance.com

Mailing Address

Generali Global Assistance & Insurance Services
P.O. Box 939057
San Diego, CA 92193-9057

Business Address

4181 Ruffin Rd #150
San Diego, CA 92123

Claims

Phone: 800-541-3522

Monday-Friday: 6 a.m. - 6 p.m. PT

Fax: 877-300-8670
Email: claims@generalitravelinsurance.com
Mail:
Generali Global Assistance & Insurance Services Attn: Claims Department
P.O. Box 939057
San Diego, CA 92193-9057

Sister Companies

If you want to contact another Generali company, view our sister companies or non-U.S. resident travel insurance pages.

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