Contact Generali Global Assistance
If you're on your trip and need Emergency Assistance, wish to utilize your plan's concierge services, have questions about our plans and available coverages or need to start a claim or inquire about your claim status, contact us. We're happy to help.
24/7/365 Emergency Assistance
In the United States, toll-free: 877-243-4135
Collect worldwide: 240-330-1529
Travel Insurance Phone Number
Para asistencia en español: 800-318-0179
Please do not send claims communication to this email address. Refer those messages to the Claims Department for resolution.
Chat is available at certain hours. Look for the Start Chat button on desktop or the chat icon on mobile.
Monday-Friday: 6 a.m. - 6 p.m. PT
Generali Global Assistance & Insurance Services Attn: Claims Department
P.O. Box 939057
San Diego, CA 92193-9057
If you want to contact another Generali company, view our sister companies or non-U.S. resident travel insurance pages.