Contact Generali Global Assistance

Find all the ways to contact Generali. Whether you want to buy a plan, are on your trip and need Emergency Assistance, wish to utilize your plan's concierge services, have questions about our plans and available coverages, or need to start or check on a claim, we're here to help.
Contact Details
Buy Travel Insurance
Open 24/7: 800-874-2442
Customer Service
Chat is available at certain hours. Look for the Start Chat button on desktop or the chat icon on mobile.
Phone: 800-874-2442
Para asistencia en español: 800-318-0179
Open 24/7
Email: customerservice@generalitravelinsurance.com
Mailing Address:
Generali Global Assistance & Insurance Services
P.O. Box 939057
San Diego, CA 92193-9057
24/7 Emergency Travel Assistance
This service is for travel protection customers who are on their trip and require assistance.
In the United States, toll-free: 877-243-4135
Collect worldwide: 240-330-1529
Concierge Services
In the United States, toll-free: 877-243-4135
Collect worldwide: 240-330-1529
Claims
Sister Companies