Your Travel Delay Expenses Can be Reimbursed with Trip Insurance

Travel delays can be an expensive headache and are often due to factors completely out of your control. Trip delays are usually a side-effect of potentially trip-wrecking events, like a canceled flight or ending up in the hospital, scenarios that could result in extra hotel costs, unexpected transportation costs and more. That’s why our travel protection plans are designed to include Travel Delay coverage.

Generali was selected as travel protection "Best for Delays" by Trip Saavy

What is Travel Delay coverage?

Travel Delay coverage can provide reimbursement for reasonable out-of-pocket expenses, such as hotel accommodations, meals and transportation if you are delayed during your trip. Depending on your travel protection plan, there are requirements that must be met to qualify. For our plans, the delay must be 10 hours or more (Standard), 8 hours or more (Preferred) or 6 hours or more (Premium). Be sure to read your Plan Documents for details.

Also read: What to do if Your Flight is Canceled

How does it work?

Once your trip has started, Travel Delay coverage kicks in as soon as you experience a qualifying delay and lasts until travel becomes possible again. When your trip is delayed, you are eligible to seek reimbursement up to the amount specified for your plan for reasonable, additional expenses incurred while you are delayed. 

Learn more about travel insurance:
• What is Travel Insurance?
• How Much Does Travel Insurance Cost?
• Top 5 Reasons to Get Travel Insurance

What does Travel Delay cover?

If your trip is delayed, then you may need to stay in a hotel, receive transportation to and from the airport and buy meals until you’re traveling again. These are some of the most common expenses Travel Delay coverage can reimburse, but it can also do so for phone calls, additional parking charges, and even extra pet kennel fees. 

Our plans include 10 different covered reasons for Travel Delay:

  • Delay of a common carrier
  • Loss or theft of your passport(s), travel documents, money
  • Quarantine
  • Hijacking
  • Natural disaster or adverse weather
  • Being directly involved in a documented traffic accident while you are en route to departure
  • Unannounced strike
  • A civil disorder
  • Sickness or Injury of you or a traveling companion
  • Death of a traveling companion

See more coverage details for travel delay

Why is it valuable for travelers?

Unexpected out-of-pocket costs can add up quickly when you're delayed during a trip.  With Travel Delay coverage, you can submit a claim and get money back for covered expenses. 

When you’re excited about going on a trip, the very last thing you want or expect is an air travel delay to cause you to be stuck in an airport for 12 hours. But if you know that your expenses can be reimbursed, it can help take the edge off. 

Generali's Standard,Preferred,  and Premium Plans include Travel Delay with a coverage limit of $1,000 per person and if you choose the Premium Plan, that daily limit goes up to $300 per person. Get a quote to see which plan fits your trip best.

Travel Delay Coverage FAQs

Does Trip Delay Insurance Cover Delayed Flights? 

Travel Delay covers delayed flights that are delayed for the time specified for each plan (10 hours for Standard Plan, 8 hours for Preferred Plan, and 6 hours for Premium Plan). When your flight is delayed due to certain reasons beyond your control, such as inclement weather, mechanical issues or airline strikes, Travel Delay coverage can kick in.

How Much Does Trip Delay Insurance Cost?

The travel protection plans offered by Generali Global Assistance include Travel Delay coverage as part of a package plan of travel insurance with assistance services. While travel protection plan costs vary, the average is somewhere between 4-12% of your total trip cost.*

Compare plans and read reviews to find the coverage that best fits your budget and travel needs.

Trip Interruption Coverage Versus Travel Delay

Trip Interruption and Travel Delay coverages are different components of travel insurance that serve different purposes. Trip Interruption coverage deals with unexpected events that interrupt your trip, forcing you to return home early or rejoin your trip in progress, such as illness, injury, natural disasters or the death of a family member.

Travel Delay coverage may provide coverage when you encounter flight or other travel-related delays. It can help reimburse expenses incurred during the delay, as explained under "reasonable expenses."

How to Make a Claim, and What Information Is Required?

If you experience a flight delay during your trip, you must take a few steps to make a claim under your Travel Delay coverage. Notify your plan provider as soon as possible. They'll guide you through the process. Start your Generali Global Assistance claim at our eClaims Portal.

When making a claim, you must provide essential details, including proof of the delay, receipts for reasonable expenses and any other relevant documentation.

*Actual travel insurance cost will vary depending on trip details.

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