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FAQ: How can I modify a travel protection plan that's already been purchased?
If you need to change something about a plan you have already purchased, changing the trip cost or travel dates can quickly be done online by using this form and following the instructions there. Other changes, such as removing traveling companions, changing your destination, adding beneficiaries, or fixing misspelled names on the plan, can be completed by calling our customer service representatives at 800-874-2442. They can help modify your plan any time before trip departure, as long as a loss has not yet occurred, and the change is allowed. They are available to assist you 24/7.
Note: If you're signed into your Generali Global Assistance account, the name, address, phone and email from that account will auto-fill the form when you buy a plan. Before purchasing your plan, please verify all your information on the purchase page is correct.
