Travel Protection – What’s Covered Under Our Protection Plans

Summary: Generali Global Assistance travel protection offers coverage for Trip Cancellation, Trip Interruption, emergency Medical & Dental, Baggage, and 24/7 travel assistance, with optional add-ons like Cancel For Any Reason (Only available on our Premium Plan and N/A for Residents of NY) and Rental Car Damage coverage.

Generali Global Assistance Travel Protection & Assistance Services

Generali Global Assistance provides travel protection and assistance services designed to support you across multiple categories and help you navigate unexpected situations that may arise during your journey. Our plans are designed to help address the most common travel concerns, from trip interruptions to medical emergencies abroad.

Your Trip

Trip cancellation and interruption coverage helps protects your travel investment when unforeseen covered circumstances force you to cancel or cut short your trip. This includes:

Trip Cancellation: Coverage for non-refundable expenses like flights, hotels, and tours if you need to cancel due to covered reasons such as illness, injury, severe weather, or other qualifying events
Trip Interruption: Helps with Reimbursement for unused trip costs for your land or water arrangements and additional expenses if you must cut your trip short and return home early or rejoin the trip.
Travel Delay: Helps with Reimbursement for additional expenses like meals and accommodations when your departure is postponed for the specified period in your state specific Plan documents.

Your Health

Medical and Dental coverage is essential when traveling, especially internationally where your domestic health protection may not apply. Generali Global Assistance's travel protection and assistance services plans include coverage to help address medical emergencies during your trip:

Emergency Medical Coverage: Coverage for unexpected covered illnesses or injuries that occur during your trip, including doctor visits, hospital stays, and prescription medications
Emergency Dental Coverage: Protection for sudden covered dental emergencies that require immediate treatment while traveling
Emergency Medical Evacuation: Transportation to the nearest adequate medical facility when local care is insufficient for your condition
Repatriation: Coverage to return you home safely if a serious covered medical situation requires transport back to your home country for continued care

Your Belongings

Baggage and personal effects coverage is designed to help you when luggage and valuables get lost, stolen, or damage during your travels. This protection includes:

Baggage and Personal Effects: Coverage for your luggage and personal items if they're lost, stolen, or damaged during your trip
Baggage Delay: Helps with reimbursement for essential items you need to purchase when your bags are delayed by the airline for the specified period in your state-specific Plan documents.

This coverage helps provide peace of mind throughout your journey.

Your Peace of Mind

Generali Global Assistance has 24/7 travel assistance services available to help you navigate emergencies and unexpected situations. This round-the-clock access to experienced professionals helps provide assistance when facing travel challenges:

Medical Coordination: Assistance locating qualified healthcare providers and coordinating your medical care anywhere in the world
Emergency Transportation: Arrangements for emergency medical evacuation or transportation when you need specialized care
Translation Services: Language interpretation support to help you communicate with medical professionals, local authorities, and service providers
Travel Support: Help with rebooking flights, finding accommodations, replacing lost documents, and other travel-related assistance whenever you need it

Our assistance team is available around the clock to provide the support and guidance you need during your journey.

Add-Ons

Customize your coverage with optional add-ons tailored to your specific travel needs. Popular enhancements include:

Cancel For Any Reason (CFAR): Greater flexibility to cancel your trip for reasons not covered under routine policies, typically reimbursing up to 75% of the Penalty Amount for your trip.
Rental Car Damage Coverage: Coverage for damage or theft of your rental vehicle during your trip. Not available to residents of TX

These optional protections allow you to build a plan that matches your unique travel style.

Why Generali Global Assistance Is Your Trusted Choice

With decades of experience in the travel protection industry, Generali Global Assistance has earned a reputation for reliability and exceptional customer service. We understand that travel disruptions are stressful, which is why we've streamlined our claims process and maintain a dedicated support team available around the clock. Our global network of assistance providers mean you can travel with confidence, knowing you have a trusted partner supporting your journey.

Get A Quote and Compare Plans

Finding the right travel protection is simple. Our online quote tool allows you to compare multiple plan options side-by-side, helping you identify the coverage that best fits your trip and budget. Enter your travel details to receive personalized quotes within minutes, and review the specific benefits, coverage limits, and pricing for each plan. Whether you're taking a weekend getaway or an extended international adventure, we offer flexible options to meet your needs.

Frequently Asked Questions About Travel Protection

Can I purchase travel protection just before I leave?

Yes, you can purchase travel protection up until the day before your departure. However, buying earlier provides important advantages. Many time-sensitive benefits, such as Cancel For Any Reason coverage and pre-existing medical condition waivers, are only available if you purchase your policy within a specific timeframe after making your initial trip deposit—typically within 24 hours of initial trip deposit. To maximize your coverage options and protection period, we recommend purchasing travel protection as soon as you book your trip.

What happens if I get sick or injured while traveling?

If you experience a covered medical emergency during your trip, your travel protection helps provide coverage for emergency medical treatment and related expenses. First, seek necessary medical care immediately. Then, contact our 24/7 assistance team, who can help coordinate your care, locate appropriate medical facilities, and arrange payment or reimbursement. Keep all receipts and medical documentation for your claim. If your condition requires emergency evacuation to a better-equipped facility or transport home, those services are also available under your Plan’s Emergency Assistance and Transportation coverage.

What if I need to cancel for a personal reason?

Basic travel protection policies cover trip cancellation for specific, unforeseen events listed in your plan, such as illness, injury, death of a family member, severe weather, or jury duty. If you want the flexibility to cancel for reasons not covered under the basic plan—such as work conflicts, change of mind, or personal concerns—you can add Cancel For Any Reason (CFAR) coverage to the Premium Plan. CFAR reimburses up to 75% of the Penalty Amount for your trip costs and must be purchased within a specific timeframe after your initial trip deposit.

Does coverage differ if I travel overseas or stay local?

Travel protection typically functions the same whether you are traveling domestically or internationally, but your coverage needs may differ significantly depending on your destination. International trips typically require a higher limit to medical coverage since your domestic health protection may provide limited or no coverage abroad. Emergency Assistance & Transportation coverages become especially important when traveling internationally, as transportation costs to return home or reach adequate medical facilities can be substantial. Domestic travel protection still helps provide valuable protection for trip cancellation, delays, and baggage issues, but medical coverage requirements are generally less extensive. When obtaining a quote, specify your destination so your plan reflects the appropriate coverage for your travel location.