Contact Generali Global Assistance


Travel insurance policyholders can contact Generali Global Assistance by phone or email

If you're on your trip and need Emergency Assistance, have questions about our plans and available coverages or need to start a claim or inquire about your claim status, contact us. We're happy to help. 

 

24/7/365 Emergency Assistance

In the United States, toll-free: 877-243-4135
Collect worldwide: 240-330-1529

Customer Service

Monday-Friday: 6 a.m. - 6 p.m. PT
Saturday-Sunday: 6 a.m. - 3 p.m. PT

Phone: 800-874-2442
Email: customerservice@generalitravelinsurance.com

Mailing Address

Generali Global Assistance & Insurance Services
P.O. Box 939057
San Diego, CA 92193-9057

Business Address

4181 Ruffin Rd #150
San Diego, CA 92123

Claims

Monday-Friday: 6 a.m. - 6 p.m. PT

Phone: 800-541-3522
Fax: 877-300-8670
Email: claims@generalitravelinsurance.com
Mail:
Generali Global Assistance & Insurance Services Attn: Claims Department
P.O. Box 939057
San Diego, CA 92193-9057