Generali Global Assistance Acquires Travel Insurance Provider Trip Mate from Arthur J. Gallagher & Co.

New York - February 5, 2019


Acquisition solidifies company as one of the top travel insurance and assistance operations in the U.S.

TripMate logo

Generali Global Assistance (GGA) today announced that it has acquired Trip Mate from Arthur J. Gallagher. GGA is a division of the Europ Assistance Group (EA), a global leader in travel insurance and other assistance services for more than 55 years. EA is part of the Generali Group, one of the world's largest insurers.

With the transaction, GGA continues to expand its world class travel insurance products and services in the U.S. and confirms its place as one of the leading travel insurers in the country.

Trip Mate will continue to trade under its current and well-established brand, but now under the umbrella of GGA companies in the U.S. Trip Mate customers and partners will gain from the global reach, scale and resources of a global travel insurance partner, while maintaining its customer-centric account management and partnership approach. GGA will also benefit from new services, technology and process efficiencies, anticipating that it will be able to introduce all new products throughout the year.

"Very simply, we focus on our customers and aim to provide the best possible customer service", said Chris Carnicelli, CEO of Generali Global Assistance for the U.S. "From day one there was a cultural fit in Trip Mate, sharing a caring approach for our customers, and we believe that we can help the Trip Mate team by providing resources, leading technology and digital capabilities tailored for their customers. We are also very much looking forward to working with Trip Mate to enhance product features while providing international solutions for those clients who are looking to expand globally," according to Carnicelli.

The acquisition confirms GGA as one of the top three leading insurers in the growing U.S. Travel Insurance market.

About Generali Global Assistance
Generali Global Assistance has been a leading provider of travel insurance and other assistance services for more than 25 years. The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services. Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit:  

Media Contact

M Group Strategic Communications (for Generali Global Assistance North America)

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