Airline Information: Services, Delay Reimbursement and Refunds

Every airline has their own rules and regulations when it comes to the services they will provide you in case of a flight cancellation or delay, the reimbursements they might give in those cases and refund policies for tickets. Look below to easily access customer service information from the most popular domestic airlines.

When a flight cancellation or delay occurs that is the fault of the airline, the airline will often reschedule or refund your ticket, and cover certain costs when delayed, such as food and accommodation. In these cases, it is the responsibility of the airline to provide agreed upon arrangements first and any applicable travel insurance may cover the remainder, up to the plan limit.

 

Domestic Airlines

International Airlines

Air Canada

Customer Service Page

Reimbursement

Refunds

Air China

Customer Service Page

Reimbursement

Refunds

Air France

Customer Service Page

Reimbursement

Refunds

Air New Zealand

Customer Service Page

Reimbursement

Refunds

AirAsia

Customer Service Page

Reimbursement

Refunds

All Nippon Airways

Customer Service Page

Reimbursement

Refunds

Asiana Airlines

Customer Service Page

Reimbursement

Refunds

Avianca

Customer Service Page

Reimbursement

Refunds

British Airways

Customer Service Page

Reimbursement

Refunds

Cathay Pacific

Customer Service Page

Reimbursement

Refunds

Cebu Pacific Air

Customer Service Page

 

Refunds

China Airlines

Customer Service Page

Reimbursement

Refunds

China Eastern Airlines

Customer Service Page

Reimbursement

Refunds

China Southern Airlines

Customer Service Page

Reimbursement

Refunds

EasyJet

Customer Service Page

Reimbursement

Refunds

Emirates Airline

Customer Service Page

Reimbursement

Refunds

Garuda Indonesia

Customer Service Page

Reimbursement

Refunds

Japan Airlines

Customer Service Page

Reimbursement

Refunds

Jetstar

Customer Service Page

Reimbursement

Refunds

Korean Air

Customer Service Page

Reimbursement

Refunds

Lion Air

Customer Service Page

 

Refunds

Lufthansa

Customer Service Page

Reimbursement

Refunds

Malaysia airlines

Customer Service Page

Reimbursement

Refunds

Qantas

Customer Service Page

Reimbursement

Refunds

Qatar Airways

Customer Service Page

Reimbursement

Refunds

Ryanair

Customer Service Page

Reimbursement

Refunds

Scandinavian Airlines

Customer Service Page

Reimbursement

Refunds

Saudi Arabian Airlines

Customer Service Page

Reimbursement

Refunds

Singapore airlines

Customer Service Page

Reimbursement

Refunds

Swiss

Customer Service Page

 

 

Thai Airways International

Customer Service Page

Reimbursement

Refunds

Turkish Airlines

Customer Service Page

Reimbursement

Refunds

Vietnam Airways

Customer Service Page

Reimbursement

Refunds

Virgin airlines

Customer Service Page

Reimbursement

Refunds

WestJet

Customer Service Page

 

Refunds

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