We are committed to helping our customers during this difficult time. If you purchased a Generali travel insurance, damage protection or CSA Travel Protection plan, you may be eligible for a travel insurance or damage protection policy voucher. If you are eligible for a voucher, you will receive a voucher number within 10 business days of submitting your request. This voucher number can be used to apply your travel insurance or damage protection plan to a future trip booked on or before December 31, 2020. While travel does not need to occur in 2020, your rebooking of the policy will need to be done this year.

Voucher eligibility:

  • Original trip departure date is between January 29, 2020 - June 30, 2020
  • Travel has not already taken place
  • A claim hasn’t already been filed against the policy

Please complete the form below. You will receive an email confirmation upon receipt of your submission. Thank you for your patience and for choosing Generali to help protect your future travels.

i.e. 12345W1012 (Policy number can be found in your policy confirmation email.)