We are committed to helping our customers during this difficult time. If you purchased a Generali travel insurance, damage protection or CSA Travel Protection plan, you may be eligible for a travel insurance or damage protection policy voucher. This voucher can be used to apply your travel insurance or damage protection plan to a future trip. You may request a voucher by calling 800-348-9505 or redeem a voucher if you already have one.

Voucher eligibility:

  • Original trip departure date is between January 29, 2020 - March 31, 2022
  • You must request a voucher by March 31, 2022
  • Travel has not already taken place
  • A claim has not already been filed against the policy
  • You waive your right to file a claim for loss arising out of your original trip date once a voucher is issued

Voucher redemption deadlines:

  • You must apply the voucher to receive a new travel insurance plan before December 31, 2022
  • The future trip must have a departure date before December 31, 2023



The Voucher Redemption Form is not available at this time. Please call 800-348-9505 to redeem a voucher for a new travel insurance plan.