We are committed to helping our customers during this difficult time. If you purchased a Generali travel insurance, damage protection or CSA Travel Protection plan, you may be eligible for a travel insurance or damage protection policy voucher. This voucher can be used to apply your travel insurance or damage protection plan to a future trip. You may request a voucher using the form below or redeem a voucher if you already have one.

Voucher eligibility:

  • Original trip departure date is between January 29, 2020 - March 31, 2021
  • You must request a voucher by March 31, 2021
  • Travel has not already taken place
  • A claim has not already been filed against the policy
  • You waive your right to file a claim for loss arising out of your original trip date once a voucher is issued

Voucher redemption deadlines:

  • You must apply the voucher to receive a new travel insurance plan before December 31, 2021
  • The future trip must have a departure date before December 31, 2022

Please complete the form below to request a voucher. You will receive an email confirmation upon receipt of your submission. If you are eligible for a voucher, you will receive a voucher number within 10 business days of submitting your request. Thank you for your patience and for choosing Generali to help protect your future travels.

i.e. 12345W1012 (Policy number can be found in your policy confirmation email.)