Travel Insurance and Travel Vouchers: What You and Your Guests Need to Know

Be sure to tell us about any changes to the travel dates, so we can modify the travel insurance plan.

Even if your guest is able to book the same trip that was cancelled, they may find that the price has changed. This could likely be due to a result of increased cleaning and staffing costs or other factors.

Travel insurance is priced based on the cost of the trip, so you will need to provide the new amount when offering travel insurance (see below). However, it’s also important to know that even if your guest received a voucher as a result of cancelling a prior trip, they may have to pay the difference between the new trip cost and the amount of the voucher.

The events of the pandemic have really proven the value of travel insurance, whether it’s in paying emergency medical bills for an injury or illness that occurred while traveling, arranging for transportation home, or refunding prepaid travel expenses for a covered canceled or interrupted trip.

Submitting claims is fast and easy, and the assistance services that come with Generali plans can help a trip go more smoothly – even if the most daunting thing your guest faces when traveling is getting a reservation for that hot new restaurant, Generali’s Concierge Services can even help with that.

You guest may have received a voucher from Generali for the travel insurance they bought for that trip they never got to take because of COVID. If that’s the case, your guest can redeem their voucher and apply it to their new trip.

Obviously, your guest doesn’t have to have a travel insurance voucher to buy coverage for a trip that they use travel credit to book, but if your guest does have a travel insurance voucher, this is the perfect time to apply it.

Your guests remember the drill, but with new travel arrangements made and travel insurance squared away, they can get down to the fun stuff that comes with an upcoming trip – you know, things like:

• Preparing a packing list
• Shopping
• Making arrangements to visit friends
• Reading up on the destination

We’re feeling confident to get out and see the world once more. And, with travel arrangements made, vouchers redeemed, and travel insurance purchased, we hope your guests are too!