6 Ways Travel Insurance Can Help with Identity Theft

The first thing a traveler needs when they’re the victim of an identity theft while traveling is: they need for it to be resolved so they can get on with their vacation. The identity theft resolution protection that comes with Generali plans can help make that happen.

While traveling, and for 180 days from the trip’s start date, Generali’s Identity Theft Resolution Services are there to help in case your client’s identity is stolen while traveling.

The protection includes:

• Notifying creditors about fraudulent activity
• Assistance reporting the fraudulent activity to local authorities and submitting it to authorities, credit bureaus, and creditors
• Helping cancel affected cards and making sure new ones are issued
• Helping notify banks and other agencies if ATM cards, passports or driver’s licenses are stolen 
• Helping report the fraud to local authorities and forwarding a report to creditors
• Providing an ID Theft Resolution Kit, with education about how identity theft happens and tips to prevent it

With Generali on hand to help, identity theft can be dealt with promptly on vacation or after your client gets home.

Emergency Cash Advance
If part of the identity theft includes real theft of cash or traveler’s checks, or if your client runs into unexpected expenses as a result of an identity theft – the hotel requesting cash payment, for instance – Generali can help arrange for an emergency cash transfer of up to $500. 

The money needs to be reimbursed as soon as possible, but it can be a real lifesaver when buying time to resolve an identity theft.

Legal Referral
Everyone hopes that their identity theft problem may not get messy, but unfortunately they can get complicated – especially when foreign laws and regulations are in the mix.

Generali provides legal referral services with every plan, so it can put your client in contact with an attorney who knows the local laws and speaks your client’s language.

Translation Services
If your client is a victim of identity theft in a country where they don’t know the language and vis versa, or if things are getting too technical for your client’s limited knowledge of the language, having access to someone on their side who is fluent in the local lingo is a huge boon.

Generali’s travel assistance services can provide interpretation help for all major languages and help your client access a translation service for written documents.

Making it easy to contact the nearest embassy or consulate
Often one of the most important steps a traveler can take in the case of identity theft during their trip is to contact the nearest U.S. embassy or consulate.

Generali can provide referrals and introductions to the right people at the right office if your client isn’t sure who to talk to.

Trip Interruption coverage

If identity theft includes the theft of your client’s passports and/or visas, and makes it impossible for your client to continue their travels, Generali’s trip interruption protection will not only reimburse your client for prepaid trip costs for unused arrangements associated with the remainder of their trip, but can assist with booking their transport back home, if necessary.