January 29 - Coronavirus Outbreak
The Coronavirus outbreak is considered a foreseeable event as of January 29, 2020. This means coverage is unavailable for losses related to the Coronavirus if the insurance plan was purchased on or after January 29, 2020.
COVID-19 was formally declared a pandemic by the World Health Organization on March 11, 2020. For insurance plans that exclude pandemics, coverage is unavailable for losses that occurred on or after March 11, 2020. Plan exclusions for a pandemic can vary according to your state of residence and the plan you purchased. To review your coverage details, please see your Description of Coverage or Insurance Policy.
For any plans that include coverage for losses due to sickness, we are providing coverage if you, a family member, or a traveling companion contract COVID-19 and plan requirements are met. Eligible coverages can include Trip Cancellation prior to your scheduled departure, Trip Interruption, Travel Delay, Medical and Dental, and Emergency Assistance and Transportation coverage during your trip.
Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage.
January 8 - Puerto Rico Earthquake
Puerto Rico was struck by a magnitude 6.4 earthquake the morning of January 7, 2020. Roughly two-thirds of Puerto Rico remains without electricity, many still don't have water and frightened residents were staying outside as a series of aftershocks rocked the island following the large earthquake. It hit before dawn Tuesday, leaving a man dead and causing dozens of homes and structures to crumble and was centered off Puerto Rico's southern coast, 6 miles south of Indios. Governor Wanda Vázquez Garced declared a state of emergency and activated the Puerto Rico National Guard as she pleaded with residents to remain calm and prepare for aftershocks.
Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage. For plans that do offer coverage for adverse weather and natural disasters, please note that there is no coverage for this specific storm under any plans purchased on or after January 7, 2020.