We’ve helped millions of travelers through tough situations over the years. From common travel issues like canceled trips and travel delays, to on-the-ground 24/7 assistance with emergencies like hurricanes and medical evacuations by helicopter, we're there when your trip doesn't go as planned.
That tradition continues under our new brand name—Generali Global Assistance.
Experience better travel insurance
Buying travel insurance online just got easier. Here’s what’s changed now that we're Generali:
Compare Updated Travel Insurance Plans
Choose from three new travel insurance plans to help protect your trip even better than before. The plans combine the best of CSA Travel Protection, with some extras, like Sporting Equipment coverage.
Smooth Booking with an Improved Website
Easily buy travel insurance on any device. The new site is packed full of guides and other information to better understand travel insurance before you buy and help you Travel Smarter™.
Get to Know Our New Brand
Now known as Generali Global Assistance, you will experience the same quality of travel insurance, emergency assistance and outstanding customer service that travelers have come to expect from CSA for more than 25 years.
We’ll take you from distress to relief, anytime, anywhere
What customers love about CSA hasn’t changed:
Travel Protection that You Need
When you buy one of our new plans, the key features you expect from CSA travel insurance are as strong as they’ve ever been:
- Trip Cancellation coverage that can even cover in the event of sickness or injury of family members that are not traveling – one of the most extensive on the market
- Access to a network of around 425,000 medical providers across the world
- Coverage for pre-existing medical conditions is available if the Premium plan is purchased prior to, or within 24 hours, of final trip payment and other requirements are met
- Baggage, Travel Delay, Trip Interruption, Medical and Dental, Emergency Assistance and Transportation coverages, 24/7/365 Emergency Assistance Service phone line and more
Top-Notch Customer Service
Travel insurance is great for more peace of mind around a trip, but a plan is only as good as its customer service. When things get real and you need help while traveling or need to file a claim, our focus on service makes us stand out from other companies.
No Hassle Travel Insurance Refund
Buy with confidence, knowing you have at least 10 days from the time of purchase to review your travel insurance and cancel the plan for a full refund of the plan cost if it doesn't meet your needs (as long as you have not left on your trip or filed a claim).
Check Out Our Reviews
Frequently Asked Questions
We are a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, our customers will receive the same quality plans and outstanding customer service they have come to expect from us over the past 25 years, now backed by one of the largest insurance companies in the world. Our plans are built on the diverse needs of today’s travelers, designed to help you travel smarter.
Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees. We pride ourselves on delivering a simpler, smarter approach to insuring and servicing millions of customers each year.
Read more about us
Contact CSA
If you are on your trip and need Emergency Assistance, please call:
In the United States, toll-free: 877-243-4135
Collect worldwide: 240-330-1529
If you have questions about a CSA Travel Protection plan, Customer Service Representatives are available to assist you:
Phone: 800-348-9505
Monday - Friday: 5 a.m. - 7 p.m. PT
Saturday - Sunday: 6 a.m. - 3 p.m. PT
Email: csa@csatravelprotection.com
CSA Travel Insurance Claims
If you have a travel insurance plan from CSA Travel Protection, you can start your claim at this website (if you have a Generali Global Assistance plan, start your claim here).
If you have questions about a claim, contact the CSA Claims Department:
Phone: 800-541-3522
Monday - Friday: 6 a.m. - 6 p.m. PT
Email: claims@csatravelprotection.com.
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